Learning & Development

"It was one of the greatest training courses I have done – I learnt a great deal!"1

WB workshopsLINK offers much more than great training workshops!

We believe in end-to-end, integrated learning and development, which encompasses workshops, coaching and on the job learning. We also offer strategic design and advice, to help organisations put together their learning and development program.

Although LINK does deliver "off the shelf" training (e.g. the current APSC core skills workshops, such as Engaging Stakeholders), our preference has always been to customise our services, in consultation with the client. This ensures that learning and development is targeted to specific participant needs, to gain a positive return on investment. 

LINK takes great pride in the quality and value of our course materials. Our workshop manuals are specifically designed to integrate the transfer of learning from the training room to the workplace, and include self-paced learning resources that can be used with a coach.


“David is a honest professional. He is a good facilitator as he brings fresh insight to the learning and
development process as well as helping individuals work through problems and situations that lead to positive end result."2

"Excellent course and presenter. Very useful and applies not only to work, but other situations as well."

"There were a lot of practical applications, such as the role plays that helped bring the course objectives together."3

Core Topics

LINK Learning has designed, developed and delivered learning and development interventions on a variety of subjects. Our core topics, which display our up-to-date intellectual property, include the following:

Assertiveness Customer Service Coaching & Mentoring
Engaging with Stakeholders
Influence & Persuasion
Innovative/Creative Thinking
Leading Teams Managing Change Personal Efficiency
Performance Management
Public Speaking
Strategic Thinking
Whole Brain Delegation
Whole Brain Facilitation
Whole Brain Leadership
Whole Brain Teamwork
Whole Brain Thinking
Train The Trainer


1. Participant feedback received from our Communication and Client Management workshop [APS 6 - the ANAO].

2. Participant feedback [SES 1 - the Department of Finance].

3. Participant feedback received from the Coaching and Developing Others workshop [EL1 - the Department of Health].